State Farm® Insurance Agent Renato Delgadillo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryan Solis
September 19, 2024
5
out of
5
rating by Bryan Solis
"Very professional team and great agent!"
Kary Delgado
September 17, 2024
5
out of
5
rating by Kary Delgado
"Muy buen servicio. Me acabo de cambiar de aseguradora y estoy muy contenta con mi decisión"
Salvador Jacobo
September 12, 2024
5
out of
5
rating by Salvador Jacobo
"Office offers excellent service. Keep up the good work ladies!"
Hugo Mendez
August 29, 2024
5
out of
5
rating by Hugo Mendez
"Excelente servicio!"
We responded:
"Gracias Hugo por darno cinco estrellas. Me alegro que te agrado el servicio de nuestra oficina. Que tengas un buen fin de semana!!!"
Martín Vallejo
August 29, 2024
5
out of
5
rating by Martín Vallejo
"Las muchachas de esta oficina son muy pacientes conmigo cuando tengo preguntas de mi seguro. Son #1!!"
We responded:
"¡Gracias por tu excelente comentario! Nos complace saber que nuestras colegas en la oficina te brindan una atención paciente y dedicada cuando tienes preguntas sobre tu seguro. Si alguna vez tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. ¡Gracias nuevamente por tu apoyo y confianza en nuestro equipo!"
Michael Ross
August 23, 2024
5
out of
5
rating by Michael Ross
"I always have a pleasant experience with state farm. They are very thorough in helping with whatever issue there is. They're the best office that I have experienced and I been with state farm for years...hands down."
We responded:
"DearMr. Ross, Thank you for taking the time to leave such a positive review! We are thrilled to hear that you always have a pleasant experience with State Farm. We pride ourselves on being thorough and dedicated to helping our customers with any issues they may have. It is wonderful to know that our office has provided you with the best experience, and we are grateful for your loyalty over the years. Thank you for choosing State Farm!"
Adriana Marin
August 22, 2024
5
out of
5
rating by Adriana Marin
"I was helped by Anahí she was awesome explained everything in both Spanish and English for me and my husband & we got a great quote for both our home and vehicles. Great customer service !!"
We responded:
"Dear Adriana, Thank you for leaving such a fantastic review! We are thrilled to hear that Anais provided you and your husband with excellent assistance. We pride ourselves on our bilingual services and it's great to know that she was able to explain everything in both Spanish and English. We are also pleased to hear that you received a great quote for your home and vehicles. Thank you for recognizing our commitment to providing great customer service!"
Heriberto Mendez
July 13, 2024
5
out of
5
rating by Heriberto Mendez
"Renato and his crew are the best, great customer service. Do not hesitate to do business with them!!!"
We responded:
"Thank you so much for your fantastic review! We truly appreciate your kind words about our office. Providing great customer service is our top priority, and we're thrilled to hear that we exceeded your expectations. We are honored to have earned your trust and look forward to serving you again in the future. Don't hesitate to reach out if you need anything else!"
Jose Esparza
July 12, 2024
5
out of
5
rating by Jose Esparza
"Muy buen servicio siempre recibo por parte de Anais y Vanessa. Muy agradables y amables"
We responded:
"¡Muchas gracias por tu maravillosa reseña! Nos alegra saber que siempre recibes un excelente servicio de parte de Anais y Vanessa. Tu satisfacción es nuestra prioridad, y nos complace saber que cumplimos tus expectativas. Siempre estaremos aquí para atenderte con gusto. "
Antoine Peterson
July 10, 2024
5
out of
5
rating by Antoine Peterson
"I made a bad decision and worked with a friend, who has my best interest in mind and is my buddy, and change insurance companies to save some money. Due to a technicality on my part they cancelled my auto insurance and would not reinstate it, even though they took my money. I raced back to State Farm and they helped me and brought me back so quick. I am so appreciative of the people in this office as they were very helpful and I love the service they provided."
We responded:
"Thank you for taking the time to share your experience with us. We understand that switching insurance companies can be a challenging decision and we're glad that you decided to come back to us. We appreciate your loyalty and are glad to hear that our team at State Farm was able to assist you promptly and provide the helpful service you needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Beatriz Terrazas
June 25, 2024
1
out of
5
rating by Beatriz Terrazas
"State Farm would benefit from incorporating additional Agent development centering on customer service. My Agent Renato Delgadillo from the Blue Island office is in dire need. He is unresponsive to verbal and written communication requests. Poor Managers create poor teams. As an alternative to his poor delivery of customer service, I elected to transfer to a different Agent. My new Agent asked me to request my transfer directly to Agent Renato. I submitted it via email and followed up with a phone call to his office. His staff person asked me to wait for his return from vacation, which would be Thursday. I followed up with both Agents' offices and the transfer had not been completed. I contacted Agent Renato's Blue Island Office. His Assistant said she would send him another reminder. I asked for other avenues to effect the transfer and she provided the 1-800 number. I called the number and received a cafeteria menu response. I pressed the button for "all other calls or callers" and was requested to provide date of birth. I was then directed to Agent Renato's Office. How much more frustrating can it get? To ensure a live person, I redialed the 1-800 number and elected "new accident". The Staff Person transferred me to the appropriate party. The call concluded with "the transfer will become effective between 7-10 business days from receipt of confirmation.""
We responded:
"Hello Beatriz, hope all is well. I understand your unhappiness started with a payment reminder. Unfortunately, reminder texts and emails are sent to be proactive to avoid potential company cancellations. Even after payment was made, the reminder did go out since it didn't catch it on time. I apologize for this. The transfer request can be done via phone, online or email to make it convenient for you. We wish you and your family the best in the future. Have a safe and Happy 4th of July week."
Umberto Mota
May 23, 2024
5
out of
5
rating by Umberto Mota
"The team super friendly and helpful. Vanesa and Anais answers every question I had and even gave me some pointers."
We responded:
"Thank you for sharing your positive experience with the team! It's great to hear that Vanessa and Anais were not only friendly, but also went above and beyond to assist you. It's always valuable to have knowledgeable individuals who are willing to address any questions and provide helpful advice. We appreciate your feedback and hope to continue providing excellent service in the future."
Fidel Delgadillo
May 2, 2024
5
out of
5
rating by Fidel Delgadillo
"Gracias por ayudarme con mis seguros."
We responded:
"Gracias por darnos cinco estrellas y por su negocio. Que tenga un buen fin de semana. "
Jairo Frausto
April 18, 2024
5
out of
5
rating by Jairo Frausto
"Like a Neighbor, Renato and staff are there for me Always! Very friendly, helpful, and always answer all of my questions."
We responded:
"Dear Jairo, Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that our team, has been there for you like a neighbor and has consistently provided you with friendly and helpful service. We take great pride in ensuring that our customers' questions are always answered to the best of our ability. It's wonderful to know that we have been able to meet your expectations in this regard. "
Rigoberto Munoz
April 11, 2024
5
out of
5
rating by Rigoberto Munoz
"Hola para decir que Anaís la que me atendió hoy es muy agradable le doy un 10 de 10"
We responded:
"Hola Rigoberto, me alegra saber que Anaís, la persona que te atendió hoy, fue muy agradable. Gracias por compartir tu experiencia positiva!"
Antonio Rodriguez
April 11, 2024
5
out of
5
rating by Antonio Rodriguez
"Siempre muy amables las 2 muchachas de la oficina. Siempre me ayudan con cualquier duda o pregunta que tenga"
We responded:
"Gracias Antonio por darnos cinco estrellas. Estamos agradecido por su negocio. Que tenga un buen dia !"
Al Northern
March 27, 2024
5
out of
5
rating by Al Northern
"The women there are amazing!!!"
We responded:
"Thank you Al for the five-star review of our office. We appreciate your business. Have a great weekend !"
Alexis Esparza
March 12, 2024
5
out of
5
rating by Alexis Esparza
"Vanessa and Anais were absolutely fantastic! They were incredibly attentive, patient, and knowledgeable. They went above and beyond to make sure I had a positive experience."
We responded:
"Thank you Alex for your business, we appreciate it. I'm glad Vanessa and Anais were able to help you with all your insurance needs. Have a great weekend !!!"
Jessica Villarreal
March 8, 2024
5
out of
5
rating by Jessica Villarreal
"Excelente servicio, muy satisfecha en como me atendieron. Anais y Vanessa fueron muy amables conmigo"
We responded:
"Nos alegra saber que nuestro servicio fue excelente y que quedaste satisfecha con la atención de Anais y Vanessa. Transmitiremos tus comentarios a nuestro equipo. ¡Esperamos verte de nuevo pronto!!"
Leonal Campos (Kid Nal)
February 29, 2024
1
out of
5
rating by Leonal Campos (Kid Nal)
"Took advantage of my Mom. She moved over a year ago and refused to change addresses and policy pricing. Also went out of their way to call other agents to interfere our progress to change agents. We’ve finally been able to and now it’s saving us 20% on our insurance. Bad people with bad ethics. Go to different agent if you plan on going with State Farm. We are in process of filing complaint to corporate and IDOI."
We responded:
"Hello Leonal, I reached out to the other office personally in Indiana and transferred over the policies per you mom's request. Unfortunately, policies take time to appear with the other office. When a person moves to another city or especially a different state, rates might change so I'm glad they went down in your mom's case. We don't control rates at the local level but wish you both the best of luck at your new home. Have a great weekend !"
Alfredo E. Plascencia
February 19, 2024
5
out of
5
rating by Alfredo E. Plascencia
"Siempre recibo excelente servicio por parte de Anáis y Vanessa. Muy amables conmigo siempre me ayudan en todo"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra saber que siempre recibes un excelente servicio por parte de Anáis y Vanessa. Nos esforzamos por ser amables y brindar ayuda en todo momento. ¡Gracias por tu apoyo!"
Maria Frausto
February 10, 2024
5
out of
5
rating by Maria Frausto
"Hoy tuve la experiencia maravillosa de que la señorita Anais Gonzales pudiera alludarme con mi servicio de aseguranza de mis carros, exelente servicio muy amable y cordial contesto todas mis preguntas y dudas, felicito por tener una persona tan amable y servicial e inteligente."
We responded:
"Gracias Maria por su confianza en nuestra oficina y me alegro que Anais le ayudo con una experiencia de buen servicio. Que tenga una bonita semana !"
Katie Young
January 31, 2024
5
out of
5
rating by Katie Young
"While there so much that I can say about Renato and his team, I would like to take this time and pay homage to the Blue Island office where both Vanessa and Anias are there both Awesome! Always ensuring that I understand my coverage, routinely checking to make sure my there are no changes & if there’s something that needs to be adjusted or increased in value. I’m a firm believer that insurance is essential and needed during times like these. And these two ensure that myself and my family are adequately covered. I’ve been a loyal customer of Statefarm for over 40years and now all of my children are customers as well. I would not have the valuable working knowledge & understanding of insurance had it not been for Statefarm and the training they provide their staff. My family & I are eternally grateful for your assistance. If you haven’t already choose Statefarm and Renato’s dedicated team to service your insurance needs."
We responded:
"Thank you Katie for your kinds words in regards to Vanessa and Anais !!! We appreciate your business all these years and look forward to being here along the way. Once again, thank you for being our client and having the confidence in us. Have a great week !!!"
Oscar Salinas
January 29, 2024
5
out of
5
rating by Oscar Salinas
"El servicio estuvo excelente Gracias Vanessa Barrientos y Anáis González por toda la ayuda!"
We responded:
"Gracias Oscar por darnos cinco estrellas. Me alegro que Vanessa y Anais le han ayudado. Tenga una buena semana!"
Jose Lozano
January 29, 2024
5
out of
5
rating by Jose Lozano
"Muy buen trato que le dan a sus clientes en esta oficina. Anais y Vanessa son muy amables y profesionales. Muy buenas plumas que regalan también"
We responded:
"Gracias Jose por darnos cinco estrellas. Le dejo saber a Anais y Vanessa de sus amable palabras. Me alegro que las plumas le gustaron. "