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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Magali Morataya

July 16, 2024

5  out of  5 rating by Magali Morataya
"Muy buen servicio, siempre que voy me tratan con amabilidad. También ofrecen asistencia en inglés y en español."
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Heriberto Mendez

July 13, 2024

5  out of  5 rating by Heriberto Mendez
"Renato and his crew are the best, great customer service. Do not hesitate to do business with them!!!"
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Jose Esparza

July 12, 2024

5  out of  5 rating by Jose Esparza
"Muy buen servicio siempre recibo por parte de Anais y Vanessa. Muy agradables y amables"
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Antoine Peterson

July 10, 2024

5  out of  5 rating by Antoine Peterson
"I made a bad decision and worked with a friend, who has my best interest in mind and is my buddy, and change insurance companies to save some money. Due to a technicality on my part they cancelled my auto insurance and would not reinstate it, even though they took my money. I raced back to State Farm and they helped me and brought me back so quick. I am so appreciative of the people in this office as they were very helpful and I love the service they provided."
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Beatriz Terrazas

June 25, 2024

1  out of  5 rating by Beatriz Terrazas
"State Farm would benefit from incorporating additional Agent development centering on customer service. My Agent Renato Delgadillo from the Blue Island office is in dire need. He is unresponsive to verbal and written communication requests. Poor Managers create poor teams. As an alternative to his poor delivery of customer service, I elected to transfer to a different Agent. My new Agent asked me to request my transfer directly to Agent Renato. I submitted it via email and followed up with a phone call to his office. His staff person asked me to wait for his return from vacation, which would be Thursday. I followed up with both Agents' offices and the transfer had not been completed. I contacted Agent Renato's Blue Island Office. His Assistant said she would send him another reminder. I asked for other avenues to effect the transfer and she provided the 1-800 number. I called the number and received a cafeteria menu response. I pressed the button for "all other calls or callers" and was requested to provide date of birth. I was then directed to Agent Renato's Office. How much more frustrating can it get? To ensure a live person, I redialed the 1-800 number and elected "new accident". The Staff Person transferred me to the appropriate party. The call concluded with "the transfer will become effective between 7-10 business days from receipt of confirmation.""
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Umberto Mota

May 23, 2024

5  out of  5 rating by Umberto Mota
"The team super friendly and helpful. Vanesa and Anais answers every question I had and even gave me some pointers."
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Federico Valente

May 23, 2024

5  out of  5 rating by Federico Valente
"Vanessa y Anay gracias por su excelente servicio son muy amables y me atendieron muy bien"
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Fidel Delgadillo

May 2, 2024

5  out of  5 rating by Fidel Delgadillo
"Gracias por ayudarme con mis seguros."
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Jairo Frausto

April 18, 2024

5  out of  5 rating by Jairo Frausto
"Like a Neighbor, Renato and staff are there for me Always! Very friendly, helpful, and always answer all of my questions."
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Rigoberto Munoz

April 11, 2024

5  out of  5 rating by Rigoberto Munoz
"Hola para decir que Anaís la que me atendió hoy es muy agradable le doy un 10 de 10"
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Antonio Rodriguez

April 11, 2024

5  out of  5 rating by Antonio Rodriguez
"Siempre muy amables las 2 muchachas de la oficina. Siempre me ayudan con cualquier duda o pregunta que tenga"
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Al Northern

March 27, 2024

5  out of  5 rating by Al Northern
"The women there are amazing!!!"
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Alexis Esparza

March 12, 2024

5  out of  5 rating by Alexis Esparza
"Vanessa and Anais were absolutely fantastic! They were incredibly attentive, patient, and knowledgeable. They went above and beyond to make sure I had a positive experience."
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Jessica Villarreal

March 8, 2024

5  out of  5 rating by Jessica Villarreal
"Excelente servicio, muy satisfecha en como me atendieron. Anais y Vanessa fueron muy amables conmigo"
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Leonal Campos (Kid Nal)

February 29, 2024

1  out of  5 rating by Leonal Campos (Kid Nal)
"Took advantage of my Mom. She moved over a year ago and refused to change addresses and policy pricing. Also went out of their way to call other agents to interfere our progress to change agents. We’ve finally been able to and now it’s saving us 20% on our insurance. Bad people with bad ethics. Go to different agent if you plan on going with State Farm. We are in process of filing complaint to corporate and IDOI."
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Alfredo E. Plascencia

February 19, 2024

5  out of  5 rating by Alfredo E. Plascencia
"Siempre recibo excelente servicio por parte de Anáis y Vanessa. Muy amables conmigo siempre me ayudan en todo"
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Maria Frausto

February 10, 2024

5  out of  5 rating by Maria Frausto
"Hoy tuve la experiencia maravillosa de que la señorita Anais Gonzales pudiera alludarme con mi servicio de aseguranza de mis carros, exelente servicio muy amable y cordial contesto todas mis preguntas y dudas, felicito por tener una persona tan amable y servicial e inteligente."
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Katie Young

January 31, 2024

5  out of  5 rating by Katie Young
"While there so much that I can say about Renato and his team, I would like to take this time and pay homage to the Blue Island office where both Vanessa and Anias are there both Awesome! Always ensuring that I understand my coverage, routinely checking to make sure my there are no changes & if there’s something that needs to be adjusted or increased in value. I’m a firm believer that insurance is essential and needed during times like these. And these two ensure that myself and my family are adequately covered. I’ve been a loyal customer of Statefarm for over 40years and now all of my children are customers as well. I would not have the valuable working knowledge & understanding of insurance had it not been for Statefarm and the training they provide their staff. My family & I are eternally grateful for your assistance. If you haven’t already choose Statefarm and Renato’s dedicated team to service your insurance needs."
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Oscar Salinas

January 29, 2024

5  out of  5 rating by Oscar Salinas
"El servicio estuvo excelente Gracias Vanessa Barrientos y Anáis González por toda la ayuda!"
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Jose Lozano

January 29, 2024

5  out of  5 rating by Jose Lozano
"Muy buen trato que le dan a sus clientes en esta oficina. Anais y Vanessa son muy amables y profesionales. Muy buenas plumas que regalan también"
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alexander annang

January 25, 2024

5  out of  5 rating by alexander annang
"Great service, attentive, helpful, courteous is all I receive from Anais and Vanessa every single time I come in to the office. I will definitely recommend this agency to everyone"
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Carlos Rhodes

December 29, 2023

5  out of  5 rating by Carlos Rhodes
"First time in the service was wonderful. I will recommend my whole family."
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courtney borden

December 28, 2023

5  out of  5 rating by courtney borden
"Mr.Renato and the crew at State Farm are great. Renato has been my agent for the pass 15yrs+. Renato and the crew has taken Care of all my concerns (car, home). I would recommend Renato Delgadilo as a agent if your looking for a professional and always on point person."
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Jose Esparza

December 7, 2023

5  out of  5 rating by Jose Esparza
"Muy amable y excelente servicio."
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December 7, 2023

1  out of  5 rating by Lidia
"No recomiendo para nada la atencion que le dan al cliente en la oficina de Renato Delgadillo!! los seguros de State Farm como tal son buenos, llame para pedir una nueva cotización para un vehículo pero la señora o señorita que contestó no le gusta atender el teléfono y se porto muy grosera dándome instrucciones para llamar, no le gusta su trabajo, pierde Clientes como yo por su despotismo."