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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yaritza Rodriguez

Yaritza Rodriguez

April 3, 2026

1  out of  5
rating by Yaritza Rodriguez
"Horrible experience with sales representative, no costumer service experience, VERY RUDE, speaks in a way that makes my mom and I feel ignorant. And tells us that WE NEED to ask for the services when they need to be provided. Will not recommend this office or service to anyone."
We responded:
"Hello Yaritza, Happy Easter to you and your family. We've helped you out of our Chicago office since December 2020, not this Blue Island office. Nevertheless, we contacted you several times to get your policies up to date and our office is open 6 days a week to serve you. We had to verify information with you directly and also with our regional office. I know your mom was pressed for time, but we have to do our jobs correctly. Without going into details about your policy, you are the owner of it and can only make changes, not your mother. We are strictly following company and State of Illinois guidelines. We have all the notes/time stamped since 2020 and will be available to your new office. They are aware of the situation and will also follow guidelines. Have a great weekend and thanks for your business. "
Profile photo of Emmanuel Binion

Emmanuel Binion

March 30, 2026

5  out of  5
rating by Emmanuel Binion
"Vanessa and Anais were super helpful in helping me start insurance on my auto and renters. Very knowledgeable and sweet!"
We responded:
"Thank you Emmanuel for the kind review. I'm glad Vanessa and Anais were able to help you start your auto and renters insurance. We look forward to seeing you again!"
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Joshua Anguiano

January 28, 2026

5  out of  5
rating by Joshua Anguiano
"I was having multiple issues with a few of my policies made an appointment with Anais and her and Vanessa were quick to resolve my issue. You called the corporate office and within 10-15 minutes was in and out Of their office. Thanks blue island office."
We responded:
"Thank you Joshua for the kind words in regards to Anais and Vanessa, we appreciate your business !"
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Lucy

January 25, 2026

5  out of  5
rating by Lucy
"Gracias Anais por tu ayuda. Siempre muy amable"
We responded:
"Gracias Lucy por tomar el tiempo para darnos cinco estrellas, me alegro que el servicio de Anais es muy amable. "
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FnF Painting Enterprise

January 9, 2026

5  out of  5
rating by FnF Painting Enterprise
"Ana is Gonzalez was amazing super informative about the policy and saved me a great deal I trust appreciate her having my best interested."
We responded:
"Thank you so much for taking the time to give us a five-star review! It's good to know that Anais was very informative and saved you money as well!"
Profile photo of Jesus Salinas

Jesus Salinas

January 9, 2026

5  out of  5
rating by Jesus Salinas
"Mi hermano empezó seguro con Anaís y me recomendó pasar para preguntar si me podrían ayudar con un precio para mi casa y autos. Vanessa me ayudó y me ahorró mucho con mi casa y auto. Bien profesional y atenta. Gracias !"
We responded:
"Gracias Jesus por sus amable palabras sobre Anais y Vanessa. Me alegro que le ayudaron y le ahorraron mucho dinero con su casa y caro!"
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Eric Lazalde

November 10, 2025

5  out of  5
rating by Eric Lazalde
"Yanira is a 10/10 super helpful"
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Erasmo Lopez

November 8, 2025

5  out of  5
rating by Erasmo Lopez
"Gracias Anais por tu buen servicio"
We responded:
"Gracias Erasmo por darnos cinco estrellas y me alegra saber que Anais le dio buen servicio."
Profile photo of Melanie Vazquez

Melanie Vazquez

November 5, 2025

5  out of  5
rating by Melanie Vazquez
"Renato was so knowledgeable and helpful! He was so patient while helping my husband and I understand our options for our auto insurance. We left feeling relieved and confident that he did everything he could to help us out. Will always recommend!"
We responded:
"Thanks Melanie for taking the time to give us a five-star review. We appreciate it and look forward to being here along the way!"
Profile photo of Germaine Songmo

Germaine Songmo

October 27, 2025

5  out of  5
rating by Germaine Songmo
"Vanessa is great and really helpful, she explain to me all I needed to know about my insurance"
We responded:
"Thanks Germaine for taking the time to give our office a five-star review. I'm glad you found Vanessa helpful and she explained the insurance to you."
Profile photo of Alejandra Esparza

Alejandra Esparza

October 24, 2025

5  out of  5
rating by Alejandra Esparza
"Excelente servicio, Renato siempre dispuesto a ayudar y a resolver tus dudas, 100% recomendado."
We responded:
"Gracias Alejandra por darnos cinco estrellas! Nos dejas saber si tienes otras pregutas. "
Profile photo of John Smith

John Smith

October 23, 2025

5  out of  5
rating by John Smith
"Best customer service!"
We responded:
"Thank you Mr. Smith for taking the time to review our office and for taking a nice picture of our Halloween decor. Have a good one!"
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aldo grace

October 20, 2025

1  out of  5
rating by aldo grace
"Nunca contestan Las llamadas te dicen que te van a regresar la llamada para ver lo de tu póliza nunca lo hacen marcas y marcas y no contestan mandas un mensaje no te lo regresas tu mala atención"
We responded:
"Gracias Aldo por mandar mensaje, te dejamos mensajes tambien. Estamos disponibles los seis dias de la semana 708-385-3627. "
Profile photo of Jesus Alvarado

Jesus Alvarado

October 9, 2025

5  out of  5
rating by Jesus Alvarado
"Excellent service. Really nice office"
We responded:
"Thank you Jesus, we take great pride in providing excellent service and maintaining our office as well. "
Profile photo of Nubia Contreras

Nubia Contreras

September 22, 2025

5  out of  5
rating by Nubia Contreras
"Excellent service, accessible at all times, the best rates offered by its agents. Agent Vanessa Barrientos, the best agent for the necessary cover"
We responded:
"Thanks Nubia for the kind words in regards to Vanessa. She prides herself in helping all clients with anything they need!"
Profile photo of Miguel Ferreira

Miguel Ferreira

September 20, 2025

5  out of  5
rating by Miguel Ferreira
"En todo los años que a estado con esta oficina las muchachas siempre me an ayudado con cualquier pregunta o duda que a tenido. Excelente servicio !"
We responded:
"Muchas gracisas Senor Ferreira y me alegra saber que esta satisfecho con el servicio de nuestra oficina!"
Profile photo of Noberto Navarro

Noberto Navarro

September 19, 2025

5  out of  5
rating by Noberto Navarro
"Amazing office, amazing staff"
We responded:
"We appreciate the kind words Noberto, we take great pride in our work and our office!"
Profile photo of Silvia Santana

Silvia Santana

September 11, 2025

1  out of  5
rating by Silvia Santana
"Nunca contestan las llamadas de nosotros los clientes, la escusa es que si es importante dejemos mensaje, para mi si no es importante no llamaria. Entiendo que estan ocupados pero llamo a diferente hora diferente dia y no contestan. Un porsentaje de nuestro dinero va para su bolsillo."
Profile photo of Fermin Diaz

Fermin Diaz

August 29, 2025

1  out of  5
rating by Fermin Diaz
"I’m giving 0 stars because I called the office to talk out an issue I was having and got hung up on by the lady on the other side of the phone. I then showed up to the office to speak with her in person and things started to get heated, causing Renato to come out. Instead of helping to diffusing the situation, he kicked me out of the office. There was no professionalism shown by the staff here and I found them to have a very disrespectful attitude. I switched to another location and had no problem getting my issue resolved in no time."
Profile photo of Diana Maltus

Diana Maltus

July 30, 2025

5  out of  5
rating by Diana Maltus
"Thank you anais for your great service"
We responded:
"I'm glad you found our service great Diana, have a wonderful day!"
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Carolyn Williams

July 23, 2025

5  out of  5
rating by Carolyn Williams
"Vanessa made it so easy to switchover from Allstate!! Thank you for the savings and amazing customer service !"
We responded:
"Thank you Carolyn for your trust switching over to us. I'm glad you were satisfied with Vanessa during the process."
Profile photo of Shawn Hampton

Shawn Hampton

June 7, 2025

5  out of  5
rating by Shawn Hampton
"What I thought would be a difficult process was super smooth and painless! Vanessa was able to explain things in a way that I understood and made it easy to start my policies. Thank you !"
We responded:
"Thank you Shawn for your trust in our office and I'm glad Vanessa made the process easy to transfer to us. "
Profile photo of Juan Rosales

Juan Rosales

May 29, 2025

5  out of  5
rating by Juan Rosales
"Working with Vanessa and Anais made the transition of changing insurance companies less stressful and very easy. They are highly knowledgeable and have a deep understanding of policies and coverage options. They took their time to thoroughly explain my options and tailored recommendations to fit my unique circumstances, ensuring that I was neither underinsured nor overpaying. Their attention to detail and follow-through gave me complete confidence that my best interest were their top priority."
We responded:
"Thank you Juan for the amazing review of our office and kind words in regards to Vanessa and Anais. They take great pride in being knowledgeable and explaining all the options we can offer. Let us know if you need anything else!"
Profile photo of Kristen Rademacher

Kristen Rademacher

March 12, 2025

5  out of  5
rating by Kristen Rademacher
"Very knowledgeable and efficient"
We responded:
"I'm glad you found our office knowledgeable and efficient. I thank you for your trust!"
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lisa garcia

March 10, 2025

5  out of  5
rating by lisa garcia
"Very helpful!"
We responded:
"Thank you Lisa for the review, I'm glad you found our office helpful!"